SOLARIS ENERJİ PRIVACY POLICY
1. INTRODUCTION
As Solaris Enerji (“Company”), we show the utmost sensitivity in processing, storing, and protecting your personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”). This policy explains our data processing processes, security measures, and the rights of personal data subjects.



2. PROCESSING OF PERSONAL DATA AND PURPOSES
Our Company may process your personal data for the following purposes:

Service provision and contract execution: Providing energy solutions and consultancy services,

Customer relationship management: Evaluating requests and complaints, increasing customer satisfaction,

Financial transactions: Carrying out billing and collection processes,

Fulfillment of legal obligations: Meeting the requests of authorized public institutions,

Marketing and communication activities: Sharing campaigns, offers, and informational content (with your consent).


3. SCOPE OF PROCESSED PERSONAL DATA
Our Company may process the following personal data:

Identity information (name, surname, Turkish ID number, etc.),

Contact information (phone number, email, address, etc.),

Financial data (bank account information, invoice details, etc.),

Energy consumption information and technical data,

Website usage data (cookies, etc.).


4. METHODS OF COLLECTING PERSONAL DATA AND LEGAL REASONS
Your personal data is collected through our website, call center, email, social media, face-to-face meetings, and contracts. Processing activities are based on the following legal reasons specified in Articles 5 and 6 of the KVKK:

Necessity for the performance of a contract,

Fulfillment of legal obligations,

Processing in line with our legitimate interests,

Existence of your explicit consent.


5. TRANSFER OF YOUR PERSONAL DATA
Your personal data may be shared with the following parties in compliance with the KVKK and data security principles:

Authorized public institutions and regulatory authorities,

Business partners, suppliers, and service providers,

Banks and financial institutions (for payment transactions),

Authorized authorities in legal processes.
Your personal data will not be transferred abroad without your explicit consent.


6. STORAGE AND SECURITY OF PERSONAL DATA
Solaris Enerji implements the following measures to protect your personal data against unauthorized access, data loss, and misuse risks:

Strong encryption and firewalls,

Authorization restrictions and access controls,

Regular review of data retention periods.
Your data is stored for the period specified by relevant legislation and then securely destroyed.


7. RIGHTS OF PERSONAL DATA SUBJECTS
Within the scope of Article 11 of the KVKK, you have the following rights:

Learn whether your personal data is being processed,

Request information if it has been processed,

Learn the purpose of processing and whether it is used in accordance with its purpose,

Know the third parties to whom your personal data is transferred domestically or abroad,

Request correction of incomplete or inaccurately processed data,

Request deletion or destruction of your personal data within the framework of the KVKK,

Object to the emergence of a result against you due to the analysis of your processed data through automated systems,

Request compensation for damages if you suffer harm due to unlawful data processing.


8. APPLICATION AND CONTACT
For any questions or requests regarding your personal data, you can contact us through the following channels:

Email: info@solarisenerji.com

Phone: +905358545757

Your applications will be responded to within a maximum of 30 days.